YG
Y G
1 reviews | Active since Sept 2013
11 May 2020, 09:44
IS HERBALIFE A ****???
I purchased Herbalife from one of their Independent Distributors online https://hllshop.co.za - Michele Farace. Not sure this is a legitimate supplier. Does not take any calls or reply to any emails. Tried calling Herbalife last week, automated system said their offices were closed for 2 days. Tried calling this morning, said experiencing high call volumes. Then called after 9am. Said not operating in those hours. I just want to find out is my order still being shipped or have I been ****med by one of their distributing agents. As the money is gone off my account.
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Replies (2)
Herbalife South Africa's replyOfficial
12 May 2020, 16:25Hi YG,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply12 May 2020, 16:25
Official
Hi YG,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's replyOfficial
12 May 2020, 16:47Dear YG,
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply12 May 2020, 16:47
Official
Dear YG,
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service