EM
Elelwani M
1 reviews | Active since May 2020
11 Jun 2020, 21:53
*********** service
I bought a breakfast kit and only received the aloe concentrate and the instant tea. No one cares to respond to my email and the missing shake was not even marked as an out of stock item.
I have asked other distributors and they have experienced the same problem and their products were never replaced. Someone must be accountable
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Herbalife South Africa's replyOfficial
17 Jun 2020, 23:01Good day Elelwani,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply17 Jun 2020, 23:01
Official
Good day Elelwani,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service