LM
Lerato M
1 reviews | Active since Jul 2020
15 Jul 2020, 09:16
I need my product
I'm so annoyed by Herbalife Woodlands. I purchased products for collection on the 27th june. On my way to collect I got an email that staff members tested positive.. that was on the 29th .. I then used the membership service to try and change the order to delivery.. update no help has come my way. I'm so frustrated and I'm beginning to hate Herbalife.
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Herbalife South Africa's replyOfficial
15 Jul 2020, 16:36Dear Lerato,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply15 Jul 2020, 16:36
Official
Dear Lerato,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service