I'm not satisfied as the products are not helpful

I bought the products on the 9th of February 2016 and started using them on the 10th. Firstly it was all good, but after 6/7 days I became severely constipated. To a point where I spent 3 whole days without any movement down there. When I had no choice, but to force them(stools) out as they were not starting to be uncomfortable and painful, they badly damaged me on the ****. The next day I had blood on the very same, heavy and hard stools. I called Herbalife and spoke to Bongani and he said I should speak to the representative that sold me the products. I did so and explained exactly what Bongani told me to the representative, but she did nothing about it. She keeps telling me about the \warehouse\" and how the \"warehouses\" operates. Please assist "