Horrible service from Herbalife

I ordered products from this company many times and they continue making mistakes. The first times I bought from them I received my product either three days or a week early, however, this time I hadn't received my product at all. Worst of all, I ordered my product two, almost three, weeks ago. I had to complain about this to the courier company who eventually notified me that the shipment address was incorrect on their system.

I'm not sure if this is Herbalife's or the courier company's fault, but this is absolutely inconvenient and unprofessional of both companies.

I luckily managed to sort the issue out with the courier company but Herbalife, the company I ordered my product from, gave absolutely no feedback about this mistake.