HERBALIFE Woodmead Head Office SA

I am a herbalife distributor and have had such a bad experience with Woodmead head office. I called the office two- three hours after I placed an order on their online system (which is a nightnare to navigate) and realised i put down the wrong adress for delivery. I called them to change the adress, to which a very polite lady told me all the steps were taken and that they had sent the shipping company that they use a prompt to change the adress. Yesterday, I received an email saying my package is on delivery, however I found that they are still shipping it to the wrong adress. I called head office again and I spoke to a different lady, where she confirmed that the log has been placed and that the shipping company has the new adress. I logged another prompt so to make sure they send it to the right adress. Come this morning, I receive an SMS saying they are going to deliver my package today, only to find out they are going to DELIVER IT TO THE WRONG ADRESS! They are on their way to deliver the package to the same adress i requested TWICE to change. I tried calling head office now AGAIN, only for them to not pick up, because conveniently they don't work on thursday and are not open.

I am highly unhappy with this whole experience and it really doesn't motivate me to want to stay with herbalife I'd this is how they deal with this. I've followed the right step and contacted them early enough to make changes and adjust the adress, yet my package is going to the wrong adress still. I