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Simphiwe James Ncoguthu - Getye
1 reviews | Active since Jan 2019
26 May 2020, 13:15
Herbalife using dawn wing worse service
I have ordered my product and have now been waiting and the courier service you using is sitting with my product which now I am unable to use sort out dawn wing courier service as I urgently need my package
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Herbalife South Africa's replyOfficial
26 May 2020, 14:31Good day Simphiwe,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply26 May 2020, 14:31
Official
Good day Simphiwe,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service