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Priscilla M

1 reviews | Active since Dec 2019

16 Dec 2019, 15:03

Herbalife *****

I am very frustrated with Herbalife. A man claiming to be a Herbalife representative by the name of Rodney Motlhabane took my money in September 2019 with the promise of delivering Herbalife products and to this day, I'm still waiting. I have contacted Herbalife on a number of occasions and they keep asking me for Rodney Motlhabanes ID number when they could just take his cell number and call him. I'm totally displeased with their services and feel neglected as a customer.

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Replies (3)
Herbalife South Africa
Herbalife South Africa's reply17 Dec 2019, 09:03
Official
Hi Priscilla,
 
Thank you for bringing this under our attention.  We wish to apologise for the inconvenience this incident has caused you.

Feedback will be given to you shortly.

 Kind Regards,

Herbalife Nutrition Customer Service

PM
Priscilla M's update17 Dec 2019, 17:05
Reviewer Update
Thank you for attending to my frustrations so soon. Rodney has paid back the money due to me and Herbalife contacted me to confirm the transaction. I appreciate your help.
Herbalife South Africa
Herbalife South Africa's reply18 Dec 2019, 08:53
Official
Hi Priscilla,

We are happy we could sort this out for you. Apologies for the inconvenience caused.
 
 Kind Regards,

Herbalife Nutrition Customer Service