Herbalife terrible service

Item: Herbalife South Africa
Rating: 1
Author: Mohamed Riyaadh Abdul Kader

I am a Herbalife distributor and I am utterly disgusted with the service I have been receiving I have registered in December 2020 and till today I have not received my business pack I have called and lodged 5 queries with Herbalife with no help I have asked fellow distributors to assist and they have too lodged queries... I have paid the fee of R550 to Herbalife and I am supposed to receive my business pack in 5 days it's now long over a month and still nothing like they have taken the money and not worried about me receiving my products I am receiving no joy or help from them.

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Replies (2)

MRAK

Mohamed Riyaadh Abdul Kader's updateReviewer Update

01 Feb 2021, 01:18

Also they keep on telling me about contact details and address details this has been dealt with I have received other orders but they give no response to the business pack

MRAK

Mohamed Riyaadh Abdul Kader's update01 Feb 2021, 01:18

Reviewer Update

Also they keep on telling me about contact details and address details this has been dealt with I have received other orders but they give no response to the business pack

Herbalife South Africa's replyOfficial

01 Feb 2021, 09:10

Dear Mohamed Riyaadh Abdul Kader

Thank you for confirming that you have logged a query via our official member portal.

Please note that a Member Service Representative will be in contact with you to resolve your query.

Kindly note we are experiencing delays; your query is important to us and will get back to you as soon as possible.

Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.

We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa's reply01 Feb 2021, 09:10

Official