cR
carl R
1 reviews | Active since Oct 2018
17 Jul 2020, 06:52
Herbalife " sucks" life from you. Isn't who they say they are !!
My 19 YO daughter purchased R600 worth of product 2 months ago. She immediately had buyers remorse. She has tried to cancel/recall her order and get a refund. Nothing happening from the agent and or the head office. The "covid" answer doesn't work. The product was shipped and all mails / communication go unnoticed.
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Herbalife South Africa's replyOfficial
17 Jul 2020, 17:34Dear Carl,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply17 Jul 2020, 17:34
Official
Dear Carl,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Kind Regards,
Herbalife Nutrition Customer Service