Herbalife SA

I have so much loathe for this company, i registered to be a so called Preferred Customer/member, I decided a few days later that I don't need their products, I had already paid membership/registration fee, I contacted them via their link to cancel, I was told to send proof of payment, I have sent one from my bank app, another from the banks that was stamped and signed by a banking consultant, to date, I have been told they do not see my payment on their system, even though proof i just shown from the bank statement, I was told today (02/03/2022) I am being told that i have to send my bank statement, should i send my head so they prove that I have ade payment. they are such a USELESS company with their overrated expensive products. *********** staff.