EP
Edmund P

1 reviews | Active since Oct 2017

07 Oct 2020, 08:09

Herbalife is BULL

Herbalife South Africa is all about their reputation and how good their service and products is. They have a reputation of painting u this beautiful picture which as a matter of fact is all bull and lies. Herbalife South Africa don't care about the people. The a money making scheme who puts up a front and deceives people out of their hard earned money. I placed an order over a week ago and up until today I haven't received anything but the worst part about this is the fact that I cany tarck my order and the fact that the way bill number of my order doesn't exist. I spoke to 3different members at their contact center who all said they gonna get back to me and up until today I haven't heard back from 1 of them. IS THIS REALLY WHO AND WHAT YOU ARE HERBALIFE SOUTH AFRICA???

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Replies (1)
Herbalife South Africa
Herbalife South Africa's reply07 Oct 2020, 15:57
Official
Dear Edmund,

Thank you for bringing this under our attention.

We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated for further investigation and you will be contacted.

Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.

Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon. 

We trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,

Herbalife Nutrition Customer Service