DD
Diet D
1 reviews | Active since Nov 2020
10 Dec 2020, 15:07
HERBALIFE FALSE ADVERTISING
So the R550 is only for the membership and not the other items? I'm told by your call centre that the items are not compulsory to be sent out but they are simply add-ons. This is not fair at all, your advertising suggested that membership is accompanied by all items (bag, shaker bottle, shake mix, pin, s****).
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Herbalife South Africa's replyOfficial
10 Dec 2020, 17:54Dear Diet D,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply10 Dec 2020, 17:54
Official
Dear Diet D,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service