AM
Alta M
1 reviews | Active since May 2020
22 May 2020, 10:13
Herbalife
Delivery delay/ Support none existing. Still waiting for orders done on 17&18 May. Online support not getting back to you. This is really unacceptable. Customers want to cancel orders. Order paid in full. Struggle is real poeple this is really sad
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Herbalife South Africa's replyOfficial
25 May 2020, 15:44Good day Alta,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply25 May 2020, 15:44
Official
Good day Alta,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service