NS
Nadia S
1 reviews | Active since Feb 2022
10 Feb 2022, 12:48
Herbalife don't care about their clients!!!
I order my products on the 27th of January 2022. I started contacting them on the 3rd of February because I did not receive my parcel. Today on the 10th I still did not receive my parcel and they don't seem to care. Their response - the system says your order is out for delivery today. However its been saying that since the 3rd of February. Angry, frustrated and NOT HAPPY
Helpful (0)
Replies (2)0
Replies (2)
Herbalife South Africa's replyOfficial
10 Feb 2022, 13:20Dear Nadia Swart
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply10 Feb 2022, 13:20
Official
Dear Nadia Swart
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
NS
Nadia S's updateReviewer Update
10 Feb 2022, 13:57Well I appreciate you telling me it is not the correct platform to solve my problem but Herbalife's contact center as well as Pargo's does not seem to be helpful. I used half the amount of money the parcels worth trying to get hold of my parcel. I asked numerous times for senior management to phone me back. Up to date, nobody did.
NS
Nadia S's update10 Feb 2022, 13:57
Reviewer Update
Well I appreciate you telling me it is not the correct platform to solve my problem but Herbalife's contact center as well as Pargo's does not seem to be helpful. I used half the amount of money the parcels worth trying to get hold of my parcel. I asked numerous times for senior management to phone me back. Up to date, nobody did.