kK
kbmoeng K

1 reviews | Active since Aug 2016

07 Mar 2021, 19:39

Herbalife doesn't care if you put your life at risk in the name of payment to them.

This company is so backwards that they refuse to acknowledge a payment made via eft. Working in the customer service delivery proof of payment is what is needed to show that a transaction was made.

I made a payment and they cry that it was meant to be manual wire transfer.What **** is that? Amidst a pandemic you,Herbalife contract health protocols in the name of a certain and specified payment.

The fact that you are incapable of manually acknowledging payment made and not delivering stock I will go to all members joined by me to tell them to see their health to other companies.

Companies that understand that EFT is a form of payment not risk your health standing in bank ques or ATM ques because you are too lazy to change things and acknowledge payment made to you via EFT. Clearly you want to put people's lives at risk to get the virus.Such hypocritical behaviour

Ridiculous payment made on the 19th of Feb and no delivery nothing?!!!Disgusting service

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Replies (1)
Herbalife South Africa
Herbalife South Africa's reply08 Mar 2021, 11:54
Official
Dear Keoabetswe M

Thank you for confirming that you have communicated to our call center team. 

Please note that a Member Service Representative will be in contact with you to resolve your query.

Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.

We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,
Herbalife Nutrition Customer Service