Herbalife doesn't care

Bad service, no communication..im a distributor whose really frustrated by the service herbalife is giving us here in south Africa.. I've orders skin care range and paid its 2 months now, no communication whatsoever when it comes to our orders and backorders.. Herbalife we've been understanding the issue with Covid 19,but you are really messing us up now, if it isn't missing orders, it's the useless call Centre I'm really frustrated your service levels suck you have no idea what we distributors go through every single week when we have to explain to irrate customers who are still awaiting their orders and who have paid!! For them... What gets to me is that you are very punctual when it comes to sending us promotional emails but why haven't you said anything about missing orders, skin range, incorrect orders.. You are taking us for a ride