AM
Aidah M
1 reviews | Active since May 2020
12 May 2020, 11:47
Herbalife delivery delay
Herbalife sucks I placed an order since on the 28th of April but even today I haven't received my parcel or an email of shipment am bored xem they aren't complying with their 2-3 days delivery commitment
Helpful (0)
Replies (5)0
Replies (5)
Herbalife South Africa's replyOfficial
12 May 2020, 16:29Good day Aidah,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly share your contact number by writing it out, example: zero seven eight two three etc, for a faster response.
Kindly share your contact number by writing it out, example: zero seven eight two three etc, for a faster response.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply12 May 2020, 16:29
Official
Good day Aidah,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly share your contact number by writing it out, example: zero seven eight two three etc, for a faster response.
Kindly share your contact number by writing it out, example: zero seven eight two three etc, for a faster response.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
AM
Aidah M's updateReviewer Update
12 May 2020, 16:45***
AM
Aidah M's update12 May 2020, 16:45
Reviewer Update
***
AM
Aidah M's updateReviewer Update
12 May 2020, 16:49Thank you I hope you will attend to my concern as soon as possible here is my contact zero six zero five zero eight five nine five one
AM
Aidah M's update12 May 2020, 16:49
Reviewer Update
Thank you I hope you will attend to my concern as soon as possible here is my contact zero six zero five zero eight five nine five one
Herbalife South Africa's replyOfficial
12 May 2020, 16:51Hi Aidah,
As asked above with the example given - kindly share your number by writing out the number in letters. for example - zero seven two etc
As asked above with the example given - kindly share your number by writing out the number in letters. for example - zero seven two etc
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply12 May 2020, 16:51
Official
Hi Aidah,
As asked above with the example given - kindly share your number by writing out the number in letters. for example - zero seven two etc
As asked above with the example given - kindly share your number by writing out the number in letters. for example - zero seven two etc
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Nutrition Customer Service
AM
Aidah M's updateReviewer Update
12 May 2020, 17:34My contact number is.. Zero six zero five zero eight five nine five one
AM
Aidah M's update12 May 2020, 17:34
Reviewer Update
My contact number is.. Zero six zero five zero eight five nine five one