1 reviews | Active since Jun 2019
Herbalife coach ****** refusing to refund my money
<p>I would like to complain about a herbalife coach by the name of ******, a very rude individual who doesn't have a proper way to talk to people, and she's refusing to refund me my money, more than a month ago I asked her to order me herbalife products whose R1200 she asked me to pay half I did but due to my work commitments I could not collect the order at the office(M5 office park in Maitland Cape Town) I asked her to cancel my order because I'm hardly in cape town, she told me she can't refund me I will have to wait fr 15 to 17 business days to get my money through these communications she was rude but I kept my cool 15 business says has passed I received a WhatsApp message from her telling me that I won't get my refund its either I join herbalife under her or she reorder the products, I told her I don't want the products and I don't want to join. Herbalife All I want it's my money she told me I will be getting because I've cancelled my order WhatsApp messages: [05/03, 14:32] Nangamso Yona: You are gonna start paying for delivery, your products will be delivered to your preferred address. Online order can't be reversed but it will lapse after 10days, money will be sent back to my account in 17days [05/06, 07:23] ****: Then you will get it when herbalife refunds me and that normally takes 15days excluding weekends I have these discussions on WhatsApp.... Please pay back my R650 Angry Individual </p>
Looking forward hearing from you
Looking forward hearing from you
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
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Hope you are well.
Our Member Compliance Team has tried to reach out to you via email as you have not provided a cell phone number.
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We have received your cell phone number thanks for writing it in words, not sure why it is not working.
Kind Regards,
We have received your cell phone number thanks for writing it in words, not sure why it is not working.
Kind Regards,
