JE
Jenny E

1 reviews | Active since Oct 2023

04 Oct 2023, 09:08

Herbalife bridge of contract!

Hi Hellopeter.

I don't have anything good to say when it comes to refunding you!! One thing herbalife missed is I keep track of calls and mails, since end last month they said I will have my money paid in withing 21 working days and we are passed that time when I phoned them yesterday they created a ticket today they don't have any response and will get back to me within 24 hours like every other mail and phone call and I just don't hear from them, herbalife fails to refund people within the time period on the contract and they have alot of excuses, so I would love to know what is my next steps to take. Also member people only one actually knew how to work with customers, the rest not so friendly... I would like to know what is the actions I can take to take this further?

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Replies (1)
Herbalife South Africa
Herbalife South Africa's reply05 Oct 2023, 16:28
Official
Dear Jenny,

Kindly note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.

We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife.

Kind Regards,
Herbalife Customer Service