SM
Sammy M
1 reviews | Active since Jun 2020
01 Jun 2020, 21:02
Herbalife bad service
What a horrible service I have experienced with Herbalife SA, I signed up on the 10th of May 2020 till today I have not received my products. At first they said they had delivery issues and high demand in products because of lockdown which is understandable but then again Michelle Masoka had guts to blame it on my impatience, this past Saturday she changed the cause of delay to " they don't have membership stock" Boitumelo Aphane is telling me that they won't able to reimburse me like really, how long should one have to wait. Kante ebereka jwang Ask me how ye Herbalife
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Replies (4)
Herbalife South Africa's replyOfficial
02 Jun 2020, 14:16Good day Sammy,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply02 Jun 2020, 14:16
Official
Good day Sammy,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
SM
Sammy M's updateReviewer Update
03 Jun 2020, 13:00Hi there,
After waiting for so long. Again I have to wait for investigations? I don't think that you value your new customer at all. Someone from your office called me today to say they will deliver in 5 days of which I will hold her to that because at first it was 3 to 4 days, on the 4th day yall extended 14 days more. Over and above now it's an additional 5 days that may still be extended coz obviously y'all don't know what you doing. You even send same response to everyone that has queried...well I'm not gonna wait for stupid 21 days for you guys to reimburse me. If you fail to the deliver in 5 days starting from today, on the 6th day send my money to my account period
After waiting for so long. Again I have to wait for investigations? I don't think that you value your new customer at all. Someone from your office called me today to say they will deliver in 5 days of which I will hold her to that because at first it was 3 to 4 days, on the 4th day yall extended 14 days more. Over and above now it's an additional 5 days that may still be extended coz obviously y'all don't know what you doing. You even send same response to everyone that has queried...well I'm not gonna wait for stupid 21 days for you guys to reimburse me. If you fail to the deliver in 5 days starting from today, on the 6th day send my money to my account period
SM
Sammy M's update03 Jun 2020, 13:00
Reviewer Update
Hi there,
After waiting for so long. Again I have to wait for investigations? I don't think that you value your new customer at all. Someone from your office called me today to say they will deliver in 5 days of which I will hold her to that because at first it was 3 to 4 days, on the 4th day yall extended 14 days more. Over and above now it's an additional 5 days that may still be extended coz obviously y'all don't know what you doing. You even send same response to everyone that has queried...well I'm not gonna wait for stupid 21 days for you guys to reimburse me. If you fail to the deliver in 5 days starting from today, on the 6th day send my money to my account period
After waiting for so long. Again I have to wait for investigations? I don't think that you value your new customer at all. Someone from your office called me today to say they will deliver in 5 days of which I will hold her to that because at first it was 3 to 4 days, on the 4th day yall extended 14 days more. Over and above now it's an additional 5 days that may still be extended coz obviously y'all don't know what you doing. You even send same response to everyone that has queried...well I'm not gonna wait for stupid 21 days for you guys to reimburse me. If you fail to the deliver in 5 days starting from today, on the 6th day send my money to my account period
SM
Sammy M's updateReviewer Update
09 Jun 2020, 18:49Tomorrow it's gonna be 30 days without having to receive my membership pack....pay back my money ASAP
SM
Sammy M's update09 Jun 2020, 18:49
Reviewer Update
Tomorrow it's gonna be 30 days without having to receive my membership pack....pay back my money ASAP
SM
Sammy M's updateReviewer Update
09 Jun 2020, 18:50Pay back my R560.00 I'm tired of waiting....let me not wait for my money I want it tomorrow
SM
Sammy M's update09 Jun 2020, 18:50
Reviewer Update
Pay back my R560.00 I'm tired of waiting....let me not wait for my money I want it tomorrow