Herbal life bad customer service

I contacted one of their members by the name of Bukhosibethu Khoza about his bee_fit program and he gave me prices and I paid withing two days.

This was on the 28th of June, their policy is that their products are delivered within two days. I have been asking him about the delivery and he always gives me the run around. Finally I called the herbal life customer care line and spoke to a man named Ridge who happened to give me a wrong email address along with empty promises. A day later I receive a text from Bukhosi saying my products will be delivered on the 13th of July. He has since switched off his phone, even when he switches it on he does not read my messages. I paid R1300 for such bad service. This is terrible.