JvdS
Jameela van der Schyff
1 reviews | Active since Jan 2021
14 Jun 2021, 10:27
Good products, but bad service with delivery service
I order from Herbalife and I am happy with the products, however I am not happy with the delivery service that they use. Every time when I order from the website, Dawn Wing gets my address wrong. I am completely irritated by this. Either Herbalife or Dawn Wing sorts this issue out. And when I get an SMS to change my address, if it is wrong, I can not change it. The address stays the same. I suggest that Herbalife uses a different delivery service.
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Herbalife South Africa's replyOfficial
18 Jun 2021, 13:44Dear Jameela Van der Schyff,
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply18 Jun 2021, 13:44
Official
Dear Jameela Van der Schyff,
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service