AN
Adell N
1 reviews | Active since Dec 2013
12 Jun 2020, 06:40
***** and ****s
Good day
To whom this may concern I purchased a tea from herbal life after a few cups it made me sick and my doctor recommended I stop using it when I contacted theady I bought it from she said go sell the tea because it's not her problem I than said to her herbalife asked me to contact her as I bought it from her she than contacted her agent who was rude and arrogant to me she was a bully toward me and insisted I keep the tea and that they have no money to refund me etc a few days later the agent I bought it from collected commission from the sale and didn't even bother to refund me I have emailed herbal life and I'm not getting any joy I want my money back as it says on your product money back guarantee
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Replies (1)Herbalife South Africa's replyOfficial
17 Jun 2020, 23:05Hi Adell,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply17 Jun 2020, 23:05
Official
Hi Adell,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
