NM
Nyameko M

1 reviews | Active since Jul 2020

28 Jul 2020, 14:36

Despicable customer service

I placed an online order on the 07 May 2020 , but to this day I am yet to receive my order. When I call there call center line no one ever picks up and I have not been contacted to get a-proactive recourse from Herbalife. I am appalled by the face that even on their website there no clear direction on how one can you cannot log a query and track, which a standard to most business these days especially with distribution offices being close due to Covid19. I even visited the Cape Town branch to sick assistance , they were not able to assist me.

0
Replies (1)
NM
Nyameko M's update28 Jul 2020, 16:25
Reviewer Update
Thank you for your response, much appricated. In my response above I indicated that I would have like is there was channel from the website where such queries can be made. I note that you suggest that such a process exist already within the website, could you please share the path to such a menu?