NM
Nyameko M
1 reviews | Active since Jul 2020
25 Aug 2020, 10:48
Deplorable online Ordering service on deliveries
Placed an order in March, but yet to receive it. I have tried all the available channels to log an issue and I have not received and response. Log tickets on their website but there is no response. Call center never always busy I only get the recorded message. The email listed on their website bounce back indicating that they are not available.
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Herbalife South Africa's replyOfficial
26 Aug 2020, 14:12Dear Nyameko,
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply26 Aug 2020, 14:12
Official
Dear Nyameko,
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Nutrition Customer Service