Delayed parcel

Item: Herbalife South Africa
Rating: 1
Author: Candice M

I ordered my products last week through the herbalife website, they said the products will be delivered within 2-5 working days but I haven't received my parcel. If they are not delivered within a week I am enquiring for a refund!!!!

Helpful (0)

Replies (3)

Herbalife South Africa's replyOfficial

06 May 2020, 22:35

Good day Candice,

Thank you for bringing this under our attention.

We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated for further investigation.

We trust that you remain a valued customer of Herbalife Nutrition.

Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa's reply06 May 2020, 22:35

Official

Good day Candice,

Thank you for bringing this under our attention.

We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated for further investigation.

We trust that you remain a valued customer of Herbalife Nutrition.

Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa's replyOfficial

08 May 2020, 15:31

Hi Candice,

We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.

Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa's reply08 May 2020, 15:31

Official

Hi Candice,

We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.

Kind Regards,

Herbalife Nutrition Customer Service

Candice M's updateReviewer Update

08 May 2020, 16:11

I will be waiting for feedback, I hope I receive my parcels soon...

Candice M's update08 May 2020, 16:11

Reviewer Update

I will be waiting for feedback, I hope I receive my parcels soon...