NM
Ntombizizile M
1 reviews | Active since Dec 2020
01 Dec 2020, 11:30
Delay of delivery
Good day, My name is Zizile Msizi I am a Herbalife independent distributor. I have been waiting for my order since 31 July 2020. I tried to call several times but no one picked up the call. I don't knw what to do because the warehouse is closed and I really need my products. I have been waiting for the longest time now I am really tired. I would like Hello Peter to intervene.
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Herbalife South Africa's replyOfficial
01 Dec 2020, 22:41Dear Ntombizizile,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply01 Dec 2020, 22:41
Official
Dear Ntombizizile,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service