LM
Lwandisa M
1 reviews | Active since Nov 2012
30 Jun 2020, 06:55
Complaint
Super disappointed with no response from Herbalife. 1st they sent me a wrong order, someone else's order not my new member hasn't received their member bag from 25 May
Helpful (0)
Replies (2)0
Replies (2)
Herbalife South Africa's replyOfficial
30 Jun 2020, 21:41Dear Lwandisa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply30 Jun 2020, 21:41
Official
Dear Lwandisa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
LM
Lwandisa M's updateReviewer Update
01 Jul 2020, 02:42Good morning
I have logged inquiries (ZA***, ZA***, ZA***, ZA*** and ZA*** but still have not received any response.
I understand that we all going through a lot, trust me I know but it is approaching 2 months now
I have logged inquiries (ZA***, ZA***, ZA***, ZA*** and ZA*** but still have not received any response.
I understand that we all going through a lot, trust me I know but it is approaching 2 months now
LM
Lwandisa M's update01 Jul 2020, 02:42
Reviewer Update
Good morning
I have logged inquiries (ZA***, ZA***, ZA***, ZA*** and ZA*** but still have not received any response.
I understand that we all going through a lot, trust me I know but it is approaching 2 months now
I have logged inquiries (ZA***, ZA***, ZA***, ZA*** and ZA*** but still have not received any response.
I understand that we all going through a lot, trust me I know but it is approaching 2 months now