NM
Nomthandazo M
1 reviews | Active since May 2020
27 May 2020, 20:05
Complain
Evening i placed an order on the 30th of April for My Customer she gave me 820 and i deposited the money @ FNB but the order was not delivered
Even in your system it does not appear what hurt me the most is the fact that i had to refund her just yesterday
I have proof of payment with me please assist
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Replies (1)
Herbalife South Africa's replyOfficial
28 May 2020, 14:51Good day Nomthandazo,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply28 May 2020, 14:51
Official
Good day Nomthandazo,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service