BJ
Buyiswa J

1 reviews | Active since Aug 2018

22 Aug 2018, 15:47

Bad services and inconsitency

I have placed an order on the 3rd August payment one on the 7th they haven't allocated my payment,when i phoned them they have cancelled my order then i send the proof of payment it gets allocated on the 20th August then they tell me delivery will be on the 27th August.My frustrations is that their service is very bad the consultants make empty promises but they don't fulfill i have lost clients because i communicated to them that they merchandise is coming but it never comes. Herbalife is inconsistent they don't care about us members building their empires for them they want us to give them a service but they thank us with a plate of *******.Time wasted and resource that i have keep on phoning and doing follow up.

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Replies (1)
Herbalife South Africa
Herbalife South Africa's reply22 Aug 2018, 15:54
Official

Good Day Buyiswa

Thank you for bringing this under our attention.

We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated for further investigation.

Kind Regards,

Herbalife Nutrition Customer Service