CW
Cecilia W
1 reviews | Active since Jul 2020
16 Jul 2020, 17:45
BAD SERVICE DELIVERY FROM HERBALIFE
I have place an order through the Herbalife agent and she paid all the money to Herbalife and ordered. This was 9 June 2020. Up to today (16 July 2020) I haven't received any delivery of the products I ordered. Herbalife does not answer any of my complaints and the agent is also telling me this is how it is. Please send my products as soon as this complaint has been received by the company.
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Herbalife South Africa's replyOfficial
17 Jul 2020, 17:32Dear Cecilia,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Kind Regards,
Herbalife Nutrition Customer Servicev
Herbalife South Africa's reply17 Jul 2020, 17:32
Official
Dear Cecilia,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
We regret to hear about your unpleasant experience.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
The complaint has been escalated for further investigation and you will be contacted.
Kind Regards,
Herbalife Nutrition Customer Servicev