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Pelo M

1 reviews | Active since Nov 2019

11 Nov 2019, 13:09

Bad Service

On the 9th of September 2019 I purchased products worth R1800 from a Herbalife distributor named Sebele Raphasha. On collection two weeks later he had delivered me half the products I had ordered. He promised he would bring the rest of the products later that day, which he didn't. I returned the products he delivered and he promised me a full refund. He's been evading me since. Doesn't pick up my phone calls and he has blocked me on social platforms.

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Replies (2)
Herbalife South Africa
Herbalife South Africa's reply11 Nov 2019, 13:21
Official
Hi Pelo,
 
Thank you for bringing this under our attention.  We wish to apologise for the inconvenience this incident has caused you.

Feedback will be given to you shortly.

 Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa
Herbalife South Africa's reply11 Nov 2019, 15:27
Official
Hi Pelo,

We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.

Kind Regards,

Herbalife Nutrition Customer Service