JH
Jeanne-Marie Henning

1 reviews | Active since Jun 2010

23 Mar 2016, 20:33

Bad attitude

I joined, paid and only received my package today. Distributor was all nice and helpful, telling me I can do this part time and in my spare time. Never expected the treatment I received today! Shocking to see how quickly someone's personality and stories can change! I was not informed that I am obligated to be part of a Whatsapp chat group and if I dare leave the distributor \can't work with me\", where she claims it is there to \"help\" me, but all it is testimonials, people bragging about weight loss and pointless chatter, wasting my data! I was so looking forward to get my package, start training and selling, do this all in my spare time, where I work full time and have a family (my first priority above all)! But with the bad attitude from the distributor allocated to me I rather want an immediate refund and Herbalife to collect the package without any further charges to myself. I'm not a child and refuse to be treated like one by someone who is supposed to help me! If Herbalife refuses to pay back fully amount I paid, I will take this matter further. I did not pay to be treated so poorly! Definitely not worth the money! "

0
Replies (1)
Herbalife South Africa
Herbalife South Africa's reply29 Mar 2016, 11:34
Official
Hello JCope,

Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated to the Member Compliance for further investigation.

We trust that you remain a valued customer of Herbalife.

Kind Regards,
Herbalife Customer Service