NS
Nomsa S

1 reviews | Active since Nov 2014

20 Dec 2019, 09:03

Annale Steenkamp

I have been interacting with Annale Steenkamp who is one of your coaches. For many years I dealt with her bullying and condenceding tone. She has no respect for clients choices. She also uses personal social media of clients to get information to attack and stalk clients behavior. This morning i exited two of her groups because pictures were taking up too much space. This is the message she sent me " Wow is that why u contacted me Viwe Unbelievable Cannot believe that u are hapoy with your weight But i suppose we all have a choice U are married now so why bother hey" "Lol u dont know any thing of me my dear. U dont have the right to tell me i am obses with miney Just show u who u are After everyhing what i do for people dailly on the group Doesnt matter if i am in leave or not on leave i always look after my people and u said i do it for money Go to he viwe " she then blocked me. What authority does she have to speak to a client like this? Is this how you train your people? Worse part she has years of experience

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Replies (2)
Herbalife South Africa
Herbalife South Africa's reply20 Dec 2019, 11:03
Official
Hi Nomsa,
 
Thank you for bringing this under our attention.  We wish to apologise for the inconvenience this incident has caused you.

Feedback will be given to you shortly.

 Kind Regards,

Herbalife Nutrition Customer Service

Herbalife South Africa
Herbalife South Africa's reply20 Dec 2019, 14:47
Official
Hi Nomsa,

We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we have been trying to contact you.

Kind Regards,

Herbalife Nutrition Customer Service