Support, what support?!!

Second time I’ve supported Henrac. Guess I don’t learn my lesson . 1st Order I waited 3 weeks for my order, I somehow got through to someone on the phone and he said they missed my order. 2nd order was a smart light switch that included a capacitor, no capacitor included in packaging. I mailed, phoned, sent whatsapps, no response. Take your money and run!