Bad service at Henco,swearing white boss.

They broke my clutch switch,when I asked for he broken part, they couldn't give,they broke my bonnet wire and didn't tell me, fortunately I tried to open the bonnet before leaving,only to find out it is broken.They lost my fuse cover,when I told them their boss said it didn't come with a cover and that all ford cars dont come with a cover.I went to Ford and took a picture of the cover, when I tried to show him he told me to fock off.