Regret that we ever signed up with Help 24, excuse of a company

We have many reasons why we are upset with Help 24 Secure, reaction response of a waiting time of 50 minutes. RO's not entering premises with an excuse that they are are afraid of dogs. We had constant problems, so much that we even involved the CEO of the Company. Paying customers had to wait or response due to assisting of Non-Paying customers.

According to the law if you can proof that loyalty and trust is broken and that they have been providing a bad service on which you cannot rely, an immediate cancellation can be submitted, which we did

They have debited our account after we stated that no debit orders should be debited from our account.

I really hoped that after the cancellation we will be done with them, but still we have to fight now of getting our money back