KS
Kruger S
1 reviews | Active since Nov 2024
21 May 2025, 09:30
VERY BAD AND POOR SERVICES, THEIR SERVICES WILL DEFINITELY GET YOUR BANK ACCOUNT BLOCKED IMMEDIATELY THE MONEY IS IN YOUR ACCOUNT
Hello paisa blocked my bank account the very first time I'm using it, I won't recommend anyone to trust this service, since March 13 my account has been blocked, I went to the bank, bank said the fault is not from them and suggested I should go make an Affidavit at the police station, hello paisa has a very poor bad service and you can't even get intouch with them when you try to call
Helpful (0)
Replies (1)0
Replies (1)
Hello Paisa's replyOfficial
10 Jul 2025, 11:00Hi there,
We’re truly sorry to hear about your experience. We understand how frustrating and confusing it must be to have your HelloPaisa banking account blocked, especially during your first transaction.
As a regulated financial services provider, we’re required to follow strict compliance protocols — which means we must sometimes temporarily block accounts if we detect suspicious activity or if documentation is incomplete. That said, we also know how important timely communication is, and we sincerely apologise if you were not kept informed throughout the process.
We’d like to assist you directly to resolve this matter as quickly as possible. Please email us at *** with your full name and registered phone number so that our team can urgently follow up.
Thank you for your feedback — we’re committed to improving the experience for all our customers.
— The HelloPaisa Team
Hello Paisa's reply10 Jul 2025, 11:00
Official
Hi there,
We’re truly sorry to hear about your experience. We understand how frustrating and confusing it must be to have your HelloPaisa banking account blocked, especially during your first transaction.
As a regulated financial services provider, we’re required to follow strict compliance protocols — which means we must sometimes temporarily block accounts if we detect suspicious activity or if documentation is incomplete. That said, we also know how important timely communication is, and we sincerely apologise if you were not kept informed throughout the process.
We’d like to assist you directly to resolve this matter as quickly as possible. Please email us at *** with your full name and registered phone number so that our team can urgently follow up.
Thank you for your feedback — we’re committed to improving the experience for all our customers.
— The HelloPaisa Team