WD
Wiseman D

1 reviews | Active since May 2019

29 Dec 2021, 21:03

Poor service team on whatsapp 😢

If they was a minute 5 star. I believe I was going to use that for you whatsapp communication.

It is very poor, poor at all. I was called and told my card was activated and theu will call me back with updates.

Till today I am still waiting and doing follow ups, no response on whatsapp.

Same whatsapp I used for communications previously. What if I put money in the card? Will hello paisa help????????????????????

I'll email the president of this company. I know where I will get their email address and attached the whatsapp I sent to his company without any help.

These stuff needs training. And a supervisor who will be checking all these issues. Not their friend at work, like what is happening now.

Hellopaisa Manger must wake up and pull up his/her socks if it's not a family company. Thank you.

0
Replies (1)
Hello Paisa
Hello Paisa's reply30 Dec 2021, 08:45
Official
Good Day Wiseman. Apologies that you haven't received a follow up call regarding your card. Do you know what update regarding your card are you waiting on?  Please, can you provide me with your cellphone number so I can look into the matter? 

Furthermore, please can you provide me with the WhatsApp number you have been using to communicate on so I can investigate why your messages weren't attended to? 

Once again, sincere apologies, please provide me with the above information so that I can rectify the matter.