JL
Joel L
1 reviews | Active since Mar 2024
18 Mar 2024, 17:14
**** poor customer care
Very very disapointed by this bank think this is the biggest mistake of my life i hever make open the account a month ago and first i receive my salary account been put on hold it's almost a month now since then try by all means to get hold of them but seems like nobody want to assist or knows what to do they keep on referring to he next person and keep saying same thing the will call they will call even after I send the source of fund where they can clearly see that I am working but still they don't do nothing this start to look like a **** strongly advice against using this nonsens of a bank
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Replies (1)Hello Paisa's replyOfficial
30 Oct 2024, 14:26Hello Joel! We understand your frustrations regarding this issue. Please note that our banking department works diligently to resolve matters related to accounts that are on hold. If the process took longer than expected, it is often due to missing documents. We hope you received assistance with your inquiry. Thank you for your patience!
Hello Paisa's reply30 Oct 2024, 14:26
Official
Hello Joel! We understand your frustrations regarding this issue. Please note that our banking department works diligently to resolve matters related to accounts that are on hold. If the process took longer than expected, it is often due to missing documents. We hope you received assistance with your inquiry. Thank you for your patience!
