Horrible and Terrible Service by Hello Paisa

I sent money using the Hellopaisa service and the money disappeared. I have been calling and calling but i get promised that the issue will be resolved. To date iam still waiting. The money was supposed to be recieved by the recepient immediately. Its now 4 days and there is no solution on site. I dont recommend this service. Its not customer friendly and once the money disappears you are left helpless. Its a very high risk money transfer service