SS
Siphokazi S
1 reviews | Active since Oct 2021
11 Nov 2021, 18:03
Hello Paisa Release the funds,It’s been three hours now
I sent money via hello Paisa using my husband hello paisa account three hours ago,and still the recipient hasn’t received the money.I called the call centre with no assistance,I was only told to wait that’s was an hour ago ,I’ve called again no body is answering the phone…come on guys and please release the money it’s urgent.hello paisa lacks customer service and sense of urgency.ahhhhh Hello Paisa learn to put your customers first and walk in their shoes,if you were in my shoes how would you react?
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Replies (3)0
Replies (3)
Hello Paisa's replyOfficial
12 Nov 2021, 08:40Hello. Thank you for your query. Apologies for this inconvenience.
Kindly send us your contact number, your Hellopaisa reference number and your proof of payment to the below email address. We will be sure to resolve this query for you.
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Kindly send us your contact number, your Hellopaisa reference number and your proof of payment to the below email address. We will be sure to resolve this query for you.
***
Hello Paisa's reply12 Nov 2021, 08:40
Official
Hello. Thank you for your query. Apologies for this inconvenience.
Kindly send us your contact number, your Hellopaisa reference number and your proof of payment to the below email address. We will be sure to resolve this query for you.
***
Kindly send us your contact number, your Hellopaisa reference number and your proof of payment to the below email address. We will be sure to resolve this query for you.
***
SS
Siphokazi S's updateReviewer Update
12 Nov 2021, 09:00please provide me with an email address
SS
Siphokazi S's update12 Nov 2021, 09:00
Reviewer Update
please provide me with an email address
Hello Paisa's replyOfficial
15 Nov 2021, 13:39Hello. Thank you for providing us with this information. I have escalated your query to the relevant department and you will receive a call with an update shortly.
Hello Paisa's reply15 Nov 2021, 13:39
Official
Hello. Thank you for providing us with this information. I have escalated your query to the relevant department and you will receive a call with an update shortly.