Hello Paisa Needs to Respond to Emails Faster

Although they have been entangled in the whole Sasfin Bank saga who have their own bad karma due to the whole 'gold mafia' saga, Hello Paisa has actually filled gap that even Mukuru.com did not manage to fill effectively. Hello Paisa debit cards can actually enable card holders to transact online, which is the final piece of the puzzle that Mukuru.com has been missing. This means clients are able to buy anything they want online, from gadgets to clothing from Takealot.com , or any website of their choice. I would have given them a 4-star rating if it wasn't because of their sluggish response to customer email enquiries. I once emailed their support team and a bloke named 'Tauseef Varachia' told me they were on leave and that was exactly on 01 January 2023. Exactly one year and three months later, my ticket is still open and no one has bothered replying. My query/complain was why i had to pay the agent who opened my account ZAR100 only to be charged another ZAR80 by the company as soon as i made my first deposit.