PK
Panashe K
1 reviews | Active since Jul 2025
02 Jul 2025, 00:32
Hello paisa
Hello paisa charges are ridiculously expensive. There app doesn't work properly please just remove the buying electricity option because it's not working today you buy electricity and if you try next time you try to buy it you don't get the electricity but they took the money and wait for 72 hours . It's not fare if you don't get the electricity just give the money back .
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Hello Paisa's replyOfficial
09 Jul 2025, 16:12Hi Panashe,
Thank you for your feedback — we’re really sorry to hear about your recent experience with our electricity purchase service. We understand how frustrating it must be to experience delays, especially with essential services like electricity.
While occasional system delays can occur due to third-party providers, we absolutely agree that customers shouldn’t have to wait long to either receive their voucher or get clarity. We’re actively working on improvements to make this process quicker and more reliable.
If you’re still waiting for a token or need a refund, please send your proof of payment and registered cellphone number to *** or call *** — we’ll assist you as a priority.
Thanks again for helping us do better.
Thank you for your feedback — we’re really sorry to hear about your recent experience with our electricity purchase service. We understand how frustrating it must be to experience delays, especially with essential services like electricity.
While occasional system delays can occur due to third-party providers, we absolutely agree that customers shouldn’t have to wait long to either receive their voucher or get clarity. We’re actively working on improvements to make this process quicker and more reliable.
If you’re still waiting for a token or need a refund, please send your proof of payment and registered cellphone number to *** or call *** — we’ll assist you as a priority.
Thanks again for helping us do better.
Hello Paisa's reply09 Jul 2025, 16:12
Official
Hi Panashe,
Thank you for your feedback — we’re really sorry to hear about your recent experience with our electricity purchase service. We understand how frustrating it must be to experience delays, especially with essential services like electricity.
While occasional system delays can occur due to third-party providers, we absolutely agree that customers shouldn’t have to wait long to either receive their voucher or get clarity. We’re actively working on improvements to make this process quicker and more reliable.
If you’re still waiting for a token or need a refund, please send your proof of payment and registered cellphone number to *** or call *** — we’ll assist you as a priority.
Thanks again for helping us do better.
Thank you for your feedback — we’re really sorry to hear about your recent experience with our electricity purchase service. We understand how frustrating it must be to experience delays, especially with essential services like electricity.
While occasional system delays can occur due to third-party providers, we absolutely agree that customers shouldn’t have to wait long to either receive their voucher or get clarity. We’re actively working on improvements to make this process quicker and more reliable.
If you’re still waiting for a token or need a refund, please send your proof of payment and registered cellphone number to *** or call *** — we’ll assist you as a priority.
Thanks again for helping us do better.