bM
bruce M

1 reviews | Active since Mar 2024

29 Mar 2024, 13:45

Hello paisa are ****mers.

Hello guys, l have an account with hello paisa that has been active for about 2 to 3 years, suddenly l just sold my car and used My hello paisa banking details to recieve the money and the money was sent to the account. And the account is now frozen, l have tried calling them to ask why my account is frozen and they told me to send proof of payment of which l did and l even went to their offices and they told me that they are still investigating and l will get my money probably after 7 to 10 working days, so when lm at their offices l found that a lot of people are complaining about hello paisa freezing their account without a reason, some guy was even complaining about a R2500 which was deposited to his account from shoprite and they froze his account, people need to stop using hello paisa accounts with immediate effect because there is something fishy with this bank. The worst part is that hello paisa operates under the sassfin bank

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Replies (1)
Hello Paisa
Hello Paisa's reply30 Oct 2024, 14:44
Official
Hello Bruce! We apologize for any inconvenience. Kindly note that your Hellopaisa account is a personal transactional account. Receiving large amounts of money may result in your account getting flagged for *****. Our banking department is working diligently to resolve any issues with accounts being placed on hold. If the process has taken longer than expected, it’s often due to missing documents. We hope you received the assistance you needed regarding your query. Thank you for your understanding!