SK
Steven K
1 reviews | Active since Apr 2024
26 Apr 2024, 05:45
ACCOUNT HOLD ****!!
I had a very bad experience with Hello Paisa I received a payment in my account and instantly they put a hold They requested the proof of funds, which I did and they requested further documents which I forwarded to them Since then, they kept delaying to unhold my account Sadly the funds in the account keeps deducting without my usage because it's on hold It seems they put the account on hold so that they can deduct funds
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Hello Paisa's replyOfficial
30 Oct 2024, 14:47Hello Steven! We apologize for any inconvenience. Kindly note that your Hellopaisa account is a personal transactional account. Receiving large amounts of money may result in your account getting flagged for *****. Our banking department is working diligently to resolve any issues with accounts being placed on hold. If the process has taken longer than expected, it’s often due to missing documents. We hope you received the assistance you needed regarding your query. Thank you for your understanding!
Hello Paisa's reply30 Oct 2024, 14:47
Official
Hello Steven! We apologize for any inconvenience. Kindly note that your Hellopaisa account is a personal transactional account. Receiving large amounts of money may result in your account getting flagged for *****. Our banking department is working diligently to resolve any issues with accounts being placed on hold. If the process has taken longer than expected, it’s often due to missing documents. We hope you received the assistance you needed regarding your query. Thank you for your understanding!