ZN
Zodwa N
1 reviews | Active since Apr 2021
21 Aug 2021, 10:40
Unhappy client with Helivac Medical Assistance
Hi my Name is Zodwa Gladys,got a a call on Monday 16th August 2021 about Helivac medical assistance I agree on the cover the agreement was they will debit R200 joining fee 15th of September 2021,to my surprise they took the R200 21st of August 2021 that I didn't agree up on. Not happy with that the why agree on the date then do their on thing on my bank account what will happen next month then it was my last R200 to use for transport to work till pay day ???Another thing they misspel my second name while they had all my details with them just doesn't make sense unhappy client
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Helivac's replyOfficial
12 May 2022, 17:47Dear Zodwa
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the delay in this response and for the inconvenience and undue frustration, this has caused. We will ensure that an agent reaches out to you and makes sure this has been dealt with.
We greatly appreciate your continued support.
Kind regards
Helivac Management
Helivac Management
Helivac's reply12 May 2022, 17:47
Official
Dear Zodwa
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the delay in this response and for the inconvenience and undue frustration, this has caused. We will ensure that an agent reaches out to you and makes sure this has been dealt with.
We greatly appreciate your continued support.
Kind regards
Helivac Management
Helivac Management