1 reviews | Active since Oct 2016
Helivac - **** and bunch of ******* - company with little to no regard for their customer service!
Helivac - Theft, **** and ***** - With proof!! For over a year I have contacted Helivac to cancel my membership. There is ZERO response, and they keep deducting money off my account.
*** and *** are of absolutely no use. ZERO stars for them.
Is this now one of those cases where we need to take it to Carte Blanche or the newspapers to investigate how many people there are like me who see a deduction each month and cannot get these people to stop taking money from my account...
Surely this is theft at the very least - possibly a ****!??
Here is the last email from them confirming, again cancellation - and yet they still keep deducting money from my account!!
"Good Afternoon
Thank you for your email, your membership has been cancelled as requested. Take note there is a 1 calendar month cancellation period as noted in the terms and conditions under General Conditions Cancellation of Membership. If you have any queries you can forward your query to ***"
BULL****.
We apologise for the inconvenience caused, there is no excuse for the lack of response or service.
Before writing this response I looked into your membership and have escalated it to the debit order team and can assure you the debit order wont go off again.
A Team manager will be in contact with you to confirm that your membership has indeed been cancelled.
Thanking you
Team Helivac
We apologise for the inconvenience caused, there is no excuse for the lack of response or service.
Before writing this response I looked into your membership and have escalated it to the debit order team and can assure you the debit order wont go off again.
A Team manager will be in contact with you to confirm that your membership has indeed been cancelled.
Thanking you
Team Helivac