HW
Harm W
1 reviews | Active since Oct 2015
21 Oct 2015, 10:48
Rude unprofessional service
Sorry to say, but what a absolute disgrace! Rude unprofessional service. Had to get Chris from Helderberg Pump And Irrigation back to my property SEVERAL times to finish the job and less than a year unit installed is giving problems. He promised to come out to my property 3 weeks ago and recently don't return any of my calls or messages. DEFINITELY NOT RECOMMENDED FROM MY OWN PERSONAL experience and from what my landscaper has informed me about other disgruntled customers.Writing this while still waiting for Chris to get back to me...
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Helderberg Pump & Irrigation's replyOfficial
23 Jul 2019, 14:40As new owner of HPI we regret that the service levels in 2015 did not meet with your expectations. Since we have taken over in 2017 we have rekindled some lost relationships and hope to continue to do so. Lizette Bain, Managing Member, Helderberg Pump & Irrigation
Helderberg Pump & Irrigation's reply23 Jul 2019, 14:40
Official
As new owner of HPI we regret that the service levels in 2015 did not meet with your expectations. Since we have taken over in 2017 we have rekindled some lost relationships and hope to continue to do so. Lizette Bain, Managing Member, Helderberg Pump & Irrigation